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Retail Operations Consulting & Ecommerce Marketing

We work with retail stores and ecommerce retailers to increase sales, and create long lasting relationships with customers.

The customer’s journey starts with the first time they see your brand or hear about your company. This may begin online with a search in Google or they may see your product shared on a social media channel or in advertisement.  Your customer may learn about your products from a friend and walk into your store. Either way, they are interested in learning more about your company, brand and products. Along their journey they will meet people from your company, receive product information, read reviews, and ultimately make a purchase.  We focus on this path as a way to increase sales through strong brand development that defines the customer journey.

As a business owner or marketing manager, you want to increase sales, have peace of mind that the business is operating at its highest level, understand the financial levers that can be pulled to operate better, and enhance the ability to achieve the businesses vision.

Let's work together to create a great customer experience at your retail location

OFF ROAD INSIGHTS

3 Hiring Tips for Small Businesses

Being a small business owner, one of the great advantages you possess is being in complete control of who you hire. That can also come with a great deal of responsibility as you want to make the right decision. It can be very time consuming and overwhelming – we’ve put together some tips you can…

Conduct a RAID On Your B2B Market!

Remember the old commercial, where the bugs are having a party until the big red can shows up? “Raid!” they all shout, scattering before the lethal force of the advertised product. Now, I’m not suggesting that your competitors are insects to be exterminated! Not at all. However, there is something to be said for the…

Reskilling Will Improve Employee Performance At Your Company

A rise in marketing automation and other digital solutions that create efficiencies for a business means that the skills of some employees are becoming obsolete.  In fact, a McKinsey survey found that Sixty-two percent of executives believe they will need to retrain or replace more than a quarter of their workforce between now and 2023…