Retail Operations Consulting & Ecommerce Marketing

We work with retail stores and ecommerce retailers to increase sales, and create long lasting relationships with customers.

The customer’s journey starts with the first time they see your brand or hear about your company. This may begin online with a search in Google or they may see your product shared on a social media channel or in advertisement.  Your customer may learn about your products from a friend and walk into your store. Either way, they are interested in learning more about your company, brand and products. Along their journey they will meet people from your company, receive product information, read reviews, and ultimately make a purchase.  We focus on this path as a way to increase sales through strong brand development that defines the customer journey.

As a business owner or marketing manager, you want to increase sales, have peace of mind that the business is operating at its highest level, understand the financial levers that can be pulled to operate better, and enhance the ability to achieve the businesses vision.

Let's work together to create a great customer experience at your retail location

OFF ROAD INSIGHTS

Steps To Improve Small Group Decision Making

Small groups that are highly cohesive can often make decisions that seem correct, but in reality they are not what is in the best interest of the group. We are going to explore the communication theory of groupthink. How Can Groupthink derail decision making process in an organization? This is a concept that describes a…

How to keep employees motivated during summer

We are officially in the heat of the summer, and with this time of year comes vacation and extra days off for many employees within your company. Does summertime mean an automatic reduced amount of productivity within most companies? One study suggests yes, in fact, there may be up to a 20% reduction in productivity…

Understanding Self Disclosure In The Workplace Reduces Friction

Have you ever met someone new, whether it’s in the workplace or outside of work, and within a few minutes of talking there’s an awkward feeling that someone over shared information? How can employees communicate better? This is much more common than we realize, and there’s actually a communication theory that explains it. The Self…